FAQ
Q: Can I use these with the regular time usb 100ah batteries that I have already purchased?
A:"Dear Customer, Timeusb 12V100Ah Pro and the regular 12V100Ah batteries have different BMS so we do not recommend putting these two models in series/parallel connection. We suggest that the batteries for series/parallel connection should meet the following demands: 1.From the same brand. 2.Being the same type of battery with same voltage, capacity & BMS. 3.Purchased within 3 months of each other. Please contact us for more detailed support. By Timeusb Customer Service Team."
Q: What type of cells do you use? Pouch?
A:"Dear Customer, Timeusb 12V 100Ah Pro LiFePO4 battery employs high quality prismatic type cells. Please contact us for more detailed support. By Timeusb Customer Service Team."
Q: Can I have three of these for my 36V golf cart?
A:"Dear Customer, Timeusb 12V100Ah Pro battery is not suitable as a start-up battery and cannot be used for any golf carts. Please contact us for more detailed support. By Timeusb Customer Service Team. "
Q: At what temperature the high-temp protection works?
A:"Dear Customer, The suitable temperature range for this battery is as follows: Charge:0°C to 50°C/32°F to 122°F Discharge:-20°C to 60°C/-4℉ to 140℉ Storage:-10°C to 50℃/14℉ to 122℉ The High-Temp Protection will be on, and as a result, the battery will be shut down when the ambient temperature reaches around 60 ℃/ 140℉. Please contact us for more detailed support. By Timeusb Customer Service Team."
Q: How many of this battery I should get for my 24V 65lbs electric trolling motor and what gauge wire is recommended?
A:" Dear Customer, For your 24V 65lbs trolling motor, we recommend getting 2*100Ah Pro batteries which support 30-70lbs thrust trolling motors. For connecting the two batteries together, we recommend 6AWG silica gel wire over 6AWG PVC wire. By Timeusb Customer Service Team."
Q: Can this battery be used as a drop in replacement for an rv 12v agm house battery that is connected to the starter battery through a battery isolator?
A:"Dear Customer, Thank you so much for reaching out. Yes, Timeusb LiFePO4 batteries are excellent AGM battery replacements with much lower self-discharge rate and much better steadier performance. However, we do not suggest using an isolator to connect a LiFePO4 battery with the main battery. It would be better to use a DC to DC charger for your (DC)generator to charge the battery Please contact us for more detailed support. By Timeusb Customer Service Team."
Q: Battery arrived, no warranty information? how do i get my written 5yr warranty, in full detail, that explains what is covered and how it is covered?
A:"Dear Customer, Thank you so much for reaching out. Timeusb offers 5 years warranty for batteries and if anything comes up with the battery, we offer comprehensive customer support and responsible aftersale solution to your satisfaction. For any malfunction or poor performance, we'll see through the solution to make sure you have a good battery experience. A kind reminder for you, the battery warranty is only valid in the states. Please check out our user manual or battery case for more detail support. By Timeusb Customer Service Team."
Q: How can I connect the bluetooth of this battery?
A:"Dear Customer, Timeusb 12V 100Ah Pro LiFePO4 Battery currently does not have Bluetooth features. Please contact us for more detailed support. By Timeusb Customer Service Team."